Our 24 hour Control Room is fully equipped with latest technology and software which enhances the work flow within the control room. All our control room staff are fully trained and have the knowledge to respond effectively to all our clients. The Control Room Manager is authorized to make operational decisions speeding up the process and service to our client base.
Oak Security Services have developed its own customised software in partnership with FIKSU Solutions, name INDEL.
INDEL software ensures that our clients requirement is optimised to produce a rota with the best-fit of staff to your work requirement. We can now ensure that all our staff schedules have the right people in the right place at the right time.
INDEL HUT is part of our software consist of online employee portal and mobile app. Employee portal enables our staff to manage their schedule online.
Mobile App is a scalable solution, which enable 24 hours Control room to manage around 10,000 employees with 2 to 3 controllers. Its provides Realtime monitoring and enables our employees to make Book ON/ OFF and check calls with Realtime GIS.